Help Centre
Find answers to common questions or get in touch with our team.
Frequently Asked Questions
How do I make a booking?
Find a restaurant, choose a date and time, select your table and any pre-orders, then confirm. You'll receive an instant confirmation.
Can I cancel my booking?
Yes, you can cancel up to 30 minutes before your reservation. Go to My Bookings, find the booking, and tap Cancel.
What happens if a restaurant cancels?
You'll be notified immediately and receive a full refund to your original payment method within 3–5 business days.
How do pre-orders work?
When booking, add items from the menu. Your order will be prepared so it's ready when you arrive — no waiting required.
How do I get a refund?
Refunds are automatically processed for cancelled bookings. Contact support if you haven't received yours within 5 business days.
Is my payment information secure?
Absolutely. We use Razorpay and Stripe — both PCI-DSS compliant payment processors. We never store your card details.
How do I list my restaurant?
Register as a Restaurant Owner, fill in your restaurant details, and submit for approval. Our team reviews within 24 hours.